Search | Recent Topics | Forum Members | Back to home page   
Forum Register /  Forum Login   
Nokia - final steps of installation  XML
Forum Index -> Any Questions? -- FAQ -- post questions and get answers...
Author Message
mario_mail



Joined: 06/10/2009 21:52:16
Messages: 1
Offline

After connecting my Nokia 6120 Classic, I successfully downloaded and installed BlueWhaleMail for this specific model.
Launching the application, Blue Whale tries to connect to the internet to ".....check for features specific to your phone.."
After several minutes a connection error is reported, as apparently APN is not correctly set up, but I'm not prompted to choose a different one, nor there is any way to specify proper one; I'm just asked to try again, but it doesn't work.

Any suggestion out there???
rseward



Joined: 10/04/2007 14:39:16
Messages: 24
Offline

Hi mario_mail,

Sorry you've had a problem. We've done some work on APNs, and clearly have a bit more to do yet. May I ask some questions to help me understand and fix the problem? Please feel free to Private Message me the answers.

1. How did you download the application onto your phone? By clicking on a link in an SMS or by transferring the file via your PC/Apple? (If you clicked on the link in the SMS then we know there is a working APN on your phone.)

2. To understand what APN should be configured on your phone, could you tell me which country you are in, who your operator is, and whether you are a contract or pay-as-you-go/prepay user.

3. Finally, if you have the time to tell me which APNs (if any) are configured on your phone that would be helpful, but I appreciate it may take a bit of time, so you may not want to do this.

Many thanks for your help,
Richard
 
  Forum Index -> Any Questions? -- FAQ -- post questions and get answers...
Message Quick Reply
Go to:   
Blue Whale Image ©2007-2008 Blue Whale Systems Ltd. All rights reserved | Trademark disclaimer | Privacy Policy | License agreement | Share on Facebook | digg | del.icio.us | StumbleUpon