Read this if you are on T-Mobile UK and you want to know how much it will cost to use BlueWhaleMail.

Note: Network charges are subject to change and increase and this information is intended only as a guide. Please contact your network operator directly to find out about costs.

Your network operator (e.g. T-Mobile) has a mobile network which not only allows old-fashioned voice calls, but also has some newer technologies (sometimes known as "GPRS", "EDGE", or "3G") which allow mobile phones to connect to the internet. BlueWhaleMail software uses this data network to send and receive email on your mobile phone. Use of the data network is usually charged for according to the quantity of data exchanged over the network, often measured in megabytes (MB). BlueWhaleMail software is designed to use as little data as necessary, but it is still a good idea to check your possible charges.

Your network operator will charge you for using their mobile data according to the "data plan" part of the price plan that you have. If you do not have a data plan you can get charged very high prices, so you can save a lot of money by checking that you are on the right data plan. Please read this forum post and then check your data plan with your operator.

T-Mobile Data Plans

Here is what we have been able to figure out about T-Mobile's data tariffs:

Pay-as-you-go

- "web'n'walk" day pass: 0.73p per KB up until a maximum charge of £1/day (midnight to midnight)
- Fair Use: up to 40 MB per day (both sent and received)

This means that most users will be charged the maximum £1/day rate, which is equivalent to £30/month. There is no need to sign up for T-Mobile data day pass, this is default data price.

Contract Monthly

Note that if you do not have any of the bundles listed below in your contract, the price you will be charged will be the same as in pay-as-you-go option - i.e. max £1/day. To add or charge your current bundle, please contact T-Mobile directly.

- "Web'n'walk" plan - £7.50/month.
- Fair Use: up to 1GB per month (both sent and received)

- "Web'n'walk Plus" plan - £12.50/month*
- Fair Use: up to 3GB per month (both sent and received)

- "Web'n'walk Max" plan - £22.50/month*
- Fair Use: up to 10GB per month (both sent and received)

* Available only on some monthly plans, not available on U-Fix

BlueWhaleMail Software Data Usage and Recommendations

The variety of different data plans available and varying usage patterns of individual users often make it hard to offer a single recommendation for all. To minimize your costs please take a moment to consider the plans available. Below we describe three types of users. These are to be taken as rough guesses and usage of other mobile applications such as a web browser, downloading of pictures and ringtones should also be taken into account.

Light user:

If you receive 2-3 emails daily, we estimate that your data usage will not exceed more than 9MB per month. If you are on pay-as-you-go the best option for you would be to use a day pass that costs £1/day max. If you are on a contract, the best option for you would be to subscribe to "web 'n' talk" bundle for £7.50/month.

Average user:

If you receive 10-15 emails daily, we estimate that your data usage will not exceed more than 15MB per month. If you are on pay-as-you the best option for you would be to use a day pass that costs £1/day max. If you are on a contract, the best option for you would be to subscribe to "web 'n' talk" bundle for £7.50/month.

Heavy user:

If you receive 50-100 emails daily, we estimate that your data usage will not exceed more than 50MB per month. If you are on pay-as-you the best option for you would be to use a day pass that costs £1/day max. If you are on a contract, the best option for you would be to subscribe to "web 'n' talk" bundle for £7.50/month.

Contacting T-Mobile

To change or inquire about your current data plan, please contact T-Mobile directly. You can reach T-Mobile by calling 0845 4 125 000 150 from any phone. If you prefer to call Customer Services from your T-Mobile mobile phone, contract customers please dial 150; Pay-as-you-go customers please dial 146.


We try to keep our information as up-to-date as possible. If you wish to view the latest information available from T-Mobile directly please visit:

https://www.t-mobile.co.uk/personal/pages.do/our-services/internet-on-the-move/internet-on-your-phone-new-customers

We also welcome your input so do not hesitate to post your comments, corrections or recommendations and we will update this post appropriately.